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Getting started

What is NEXO, and do I need a partner to use it?
Where do I download NEXO?
How do I sign up?
I signed up — why do I need to confirm my email?
What do I fill in when setting up my account?
Why does NEXO ask me to add an account first?
What is the welcome tour, and can I replay it?
What's on each tab?

Tracking your own expenses

How do I add an expense?
How do I record money coming in?
How do I move money between my own accounts?
Can I log an expense in a different currency?
How do I edit, copy or delete a record?
How do I track money I paid upfront for someone else?
What does the Home screen show?
Can my month start on payday instead of the 1st?
How do I find an old record?

Wallets & debts

How do I add a wallet, card or account?
How is my net worth worked out?
Where do I see everything in one account?
How do I pay off a credit card or credit line?
How do I track money I owe, or money owed to me?
Can the other person see the debt too?
What happens when I delete an account?

Shared spaces

What is a shared space?
How do I create a shared space?
How do I invite my partner or group?
How do I join a space with a code or link?
Can I add someone who doesn't have NEXO?
Why can't I create or join another space?
How do I rename a space or change its currency?
How do I leave a shared space?
How do I remove someone or move their expenses?
How do I delete a shared space?
Will my partner see my expenses straight away?
What's in the space report?

Splitting & settling up

How does NEXO split a shared expense?
Where does the extra centavo go when a split isn't even?
Can we split by different amounts?
How do I read the Balances card?
How do I settle up?
Can I pay back only part of what I owe?
What happens if I pay more than I owe?
How do we settle when we spent in different currencies?
I recorded a settlement wrong — how do I fix it?
Why don't settlements count as spending?

Budgets, recurring records & reports

How do I set a budget?
When does NEXO warn me about a budget?
How do I set up a recurring bill?
What's the difference between "Remind me" and "Auto-log"?
How do I read my reports?
Why does my report show only part of a shared expense?
What notifications does NEXO send?

Organizing

How do I add, edit or reorder categories?
How do tags work?
How do I make NEXO pick the category for me?
Where do I choose how I paid (Cash, GCash, card)?
How do I choose which currencies show up?
Is there a dark mode?
Can I hide my balances on screen?

Your data & account

How do I export my records?
How do I change my name, photo or password?
Can I change my home currency?
How do I delete my account?
What happens to our shared history if someone deletes their account?
Who can see my records?
How do I sign out?

Troubleshooting

My invite code or link isn't working
I can't log in
How do I reset my password?
Does NEXO work without internet?
We both edited the same expense — whose change wins?
Why does NEXO say an exchange rate isn't available?
It said "Split details didn't save"
It said "Balance not updated"
My confirmation or reset email never arrived
NEXO is asking me to update

FAQ & contact support

Is NEXO free?
How do I contact NEXO?
Can my partner use an iPhone if I use Android?
Does NEXO sell my data?

Help center/Organizing

Is there a dark mode?

Yes. Go to Settings → App settings → Appearance and choose Light or Dark.

More in Organizing

How do I add, edit or reorder categories?
How do tags work?
How do I make NEXO pick the category for me?
Where do I choose how I paid (Cash, GCash, card)?
How do I choose which currencies show up?
Can I hide my balances on screen?

Still stuck?

Email support@nexoexpenses.com, or in the app go to Settings → Support → Send feedback.

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