"That email and password don't match an account"
- Check the email for typos.
- Did you sign up with Google or Apple? Those accounts don't have a NEXO password. Tap Continue with Google (or Continue with Apple on iPhone) instead.
- Forgot your password? See How do I reset my password?
"Please confirm your email first" Open the confirmation email we sent when you signed up and tap the link. See Why do I need to confirm my email?
"That's a few too many attempts in a short time" For your security, sign-in pauses after several tries. Wait a little while, then try again.
Google or Apple sign-in failed Make sure you're online, then try again. If you closed the Google or Apple window before finishing, start again from the login screen.