Help center
How can we help?
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Popular
- How do I sign up?
- Why does NEXO ask me to add an account first?
- How do I add an expense?
- How do I invite my partner or group?
- How do I join a space with a code or link?
- Why can't I create or join another space?
- How do I settle up?
- Where does the extra centavo go when a split isn't even?
- What happens to our shared history if someone deletes their account?
- Does NEXO work without internet?
Getting started
Tracking your own expenses
- How do I add an expense?
- How do I record money coming in?
- How do I move money between my own accounts?
- Can I log an expense in a different currency?
- How do I edit, copy or delete a record?
- How do I track money I paid upfront for someone else?
- What does the Home screen show?
- Can my month start on payday instead of the 1st?
- How do I find an old record?
Wallets & debts
Splitting & settling up
- How does NEXO split a shared expense?
- Where does the extra centavo go when a split isn't even?
- Can we split by different amounts?
- How do I read the Balances card?
- How do I settle up?
- Can I pay back only part of what I owe?
- What happens if I pay more than I owe?
- How do we settle when we spent in different currencies?
- I recorded a settlement wrong — how do I fix it?
- Why don't settlements count as spending?
Budgets, recurring records & reports
Organizing
Your data & account
Troubleshooting
- My invite code or link isn't working
- I can't log in
- How do I reset my password?
- Does NEXO work without internet?
- We both edited the same expense — whose change wins?
- Why does NEXO say an exchange rate isn't available?
- It said "Split details didn't save"
- It said "Balance not updated"
- My confirmation or reset email never arrived
- NEXO is asking me to update